Shipping

Custom Business Chocolate, Bespoke, and DIY sets cannot be ordered together with our Stock Collection. Please place separate orders if you are ordering items from our stock collection along with a custom made product.

If you order at the same time, please note that the order will be shipped out in batches according to the custom made product delivery schedule. 


MoreThanChocolate offers two options for shipping on all products outside of our Stock Collection, Surface and Air shipping. This is because our bespoke, made-to-order, and DIY products are produced in South Korea, made with 100% Belgian chocolate from Belcolade.


We ship by Air Shipping by default.

However, if you wish, Surface Shipping is also possible, and please inquire separately through Contact Us.

 

Air Shipping, good for light or personal orders, includes express international shipping from South Korea to Malaysia followed by domestic shipping to your doorstep through a domestic courier. Orders can generally be expected in three business days after your order is fully produced.

Surface Shipping, ideal and affordable for larger orders, includes surface shipping by ocean freight followed by domestic shipping. Depending on our freight schedule and volume, this can take up to six weeks after your order is fully produced.

MoreThanChocolate cannot guarantee certain shipment windows, and arrival dates may vary depending on both the international and domestic postal situation. However, we will always do our best to get your order to you in a timely manner.

Due to the fluctuating costs of international shipping, we may be required to adjust shipping costs after completing your order online. In this situation, additional costs are payable by bank transfer.

Our stock collection is shipped from our office in London through local couriers. We will contact you in advance if there is a lack of stock or delays expected on your order.